Position Overview

As part of our Account Management team at Yousign, you’ll play a pivotal role in shaping the long-term success of our customers in the DACH region. Acting as their consultant, you'll become a strategic partner who understands their business goals and helps them unlock the full value of our solution.

Your responsibilities:

• Manage your portfolio of existing clients

• Build trust and establish excellent relationships with them

• Identify opportunities for growth (upsell, cross-sell)

• Negotiate and close expansion deals

• Grow aggressively the total MRR of your portfolio

• Work closely with our Customer Success team on identifying opportunities and maximizing your clients’ satisfaction

Your Profile:

You are above all a "consultant", you express yourself with clarity and conviction in order to highlight the value of our solution. You know how to associate this quality with a great sense of listening to guide your interlocutor. You are also a fierce negotiator, able to offer the best possible solution to our customer’s needs.

About You:

We’re looking for someone who is both a strategic thinker and a hands-on leader:

• Proved and consolidated 5+ years experience in B2B SaaS account management or customer success, with a proven track record managing an existing portfolio and driving revenue expansion.

• You’ve sold to mid-sized organizations, where navigating multiple stakeholders and longer deal cycles is second nature;

• Experience working with technical SaaS products, especially API-based solutions.

• Strong business acumen with a consultative approach to sales.

• You are both a skilled communicator and negotiator, able to articulate value and secure deals.

• Native level in German and English is mandatory; another European language is a plus.

• You have a builder mindset and are comfortable with evolutive processes.

• You are optimistic, empathetic, and a collaborative team player.

Recruitment process

1 Interview TAM with Laila, Talent Acquisition Manager – 30 min
2 Interview with Sara, VP Sales & Hiring Manager – deep dive into your experience – 45 min
3 Interview conversation with Fanny, CRO – experience & vision alignment – 30 min
4 Case study presentation – showcase your strategic approach – 1 hour

Benefits

• BSPCE (ESOP) - stock options.

• Meal vouchers (Swile): €10.50/day, 50% covered by Yousign.

• Health insurance (Alan): Basic plan at €62.50/month, 50% covered by Yousign.

• Life & disability insurance: 100% employer-covered.

• Wellbeing: Axomove (4 physio sessions) and Moka.care (4 therapy/coaching sessions).

• Transportation: 50% reimbursement for public transport for hybrid workers.

• Leeto: Access to numerous employee discounts (cinema, travel, leisure, sports, etc.).

• Time off: 10 RTT days/year, plus menstrual leave, parenthood benefits, seniority days, and “journée de solidarité.”

• Additional benefits: 1 volunteering day/year, learning & development budget, and more.

Why join Yousign now?

• A mission that matters in a world challenged by AI-driven fraud

• A vision built on integrity

• A European & sovereign platform

• A certified B Corp

• The golden age of Yousign