Business Operations Manager (F/M/X)
Job Description
As a Business Operations Manager at Yousign, you will integrate the cross-functional Operations team by working closely with Revenue, Customer Experience, Salesforce Engineers, Product and Data Analysts.
Your role is to drive revenue, operational efficiency and growth. You are the go to person to think, design and implement new business processes.
You will manage medium/long term projects (Quarterly OKRs) in order to scale the operational efficiency of our business teams but also support them in their day-to-day tasks, answering their requests and making sure they don’t face any blockers with their toolset.
Additionally, we are looking for someone to lead the management and OKR process within the company
Your Missions
🤝 Project Management & enablement
- Successfully lead projects with strong project management and a data-driven mindset.
- Partner with sales, marketing and product to implement strategic recommendations
- Document operational processes and train teams
⚙️ Processes & Tools
- Analyze and optimize business processes to improve operational efficiency.
- Manage and optimize our tool stack (Salesforce, HubSpot, Chargebee, etc.).
- Conduct benchmarks of best practices and stay up to date with technological advancements.
💊 Data & reporting:
- Build and monitor reports and dashboards to track performance
- Analyze data to identify issues and opportunities for improvement.
- Monitor the impact of implemented solutions and provide strategic recommendations.
Who are you ?
- You have at least 3 years of experience in Business Operations.
- You have experience working with HubSpot or Salesforce.
- You are fluent in French and English.
- You are comfortable working with numbers.
- You are a team player.
- Experience in SaaS is a plus.
What will you find at Yousign ?
- A dynamic scale-up that puts people first
- A management style that encourages autonomy and cohesion, through common Objectives and Key Results (OKR)
- Top-notch work culture and methods
- Regular team events and bi-annual company meetings
- Numerous perks & benefits, such as: charity day offered, ESOP, remote equipment, private health and life insurance (Alan), learning & talent development advantages, CSE, Moka.Care subscription and more!
Recruitment Process
- A first interview with Florent, Talent Acquisition Manager
- An interview with your future manager, Eugénie
- A case study
- A final interview with Christopher, CPO
Equal Opportunity at Yousign
At Yousign, we embrace uniqueness and ensure every team member has an equal chance to contribute.
We offer equal job opportunities and maintain transparent, fair processes across the board, including pay. 🟰💰
Join us at Yousign, where our differences fuel creativity and strength — Let's leap into this amazing adventure together! 🌈✨
- Département
- Operations
- Role
- Business Operations Manager (H/F/X)
- Locations
- Paris
- Remote status
- Hybrid
Paris
-
Avantage 1
Ici vous pouvez par exemple écrire que vous proposez un salaire digne de concurrence ou des avantages similaires. -
Avantage 2
Quels sont vos activités sociales ensembles? Écrivez tout de déjeuner d'affaire à des voyages annuels. -
Avantage 3
Proposez vous par exemple des subventions de bien-être ou des avantages similaires.
Workplace & Culture
At Yousign, we want to advocate for the well-being of our employees, so that the collaborative adventure we just
talked about 😉 👆 is as fulfilling as possible.
That’s why we offer:
- flex office. Phenomenal offices in Paris, at the Place de la Concorde, and on the marina of Caen, the historical
headquarters of the company. ⛵Full-remote is possible for a large part of the teams,
- asynchronous work. We communicate both synchronously and asynchronously with tools that make this
distance more pleasant: Slack, Notion, Discord, Google Workplace, etc.
- unifying team building. We all meet together to exchange formally but also for fun!
- sports. Many yousigners like to be energized by doing sports activities or even competitions together or
individually,
- ecology. We advocate the "0 paper" policy, the use of compost, public transportation...and many other things!
We also have a partnership with Ecotree: for every 10 clients we plant a tree to reduce our carbon footprint.
Today, this represents more than 1,200 trees.
About Yousign
At Yousign, we are reinventing the electronic signature experience with a fast, legal, secure and 100% European SaaS solution. 🖊⚡
Founded in 2013 by Luc Pallavidino and Antoine Louiset in Caen, our scale-up is now present in France 🇫🇷, Italy 🇮🇹 and Germany 🇩🇪!
Our goal? To become the European leader in electronic signatures by enabling freelancers and SMBs, to simplify
their workflows. 🤸
🚀 In order to achieve this…
- 2019: we integrated into the eFounders, one of the best SaaS start-up studios in Europe,
- 2021: we raised 30 million euros from the eFounders and Lead Edge Capital, famous for having invested in
BlaBlaCar, Asana, Zoom, Spotify and Uber.
We offer two e-signature solutions:
- a web app, ready to use and accessible from anywhere,
- an API (Application Program Interface), which can be easily integrated into business softwares
At this time, Yousign is :
- more than 200 yousigners in our offices in Paris and Caen, or in full-remote (+40% are working remotely) 👦 💻
- more than 18,000 customers who trust us on a daily basis 🤝
- over 4 million signatures every month 🔝
- An impressive annual growth rate, which makes us the most successful e-signature scale-up in Europe
Gender Equality Index 96/100
Business Operations Manager (F/M/X)
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